Shipping & Returns

Shipping & Returns


As we provide a full professional service, with file checking and hand inspection before dispatch, our normal turnaround is a 3 days from receipt of files. We really care about what we send out and real professionals are involved at every step. Certain products may take longer to produce and this will be highlighted in the product description. Delivery times vary based on delivery location (UK/EU 24-48 hour service). If we cannot dispatch within the time expected, we will notify you. We believe the quality of our prints are the best in the world. However, if for any reason you are less than 100% satisfied with the work we produce then please contact us and we will try again until you are happy or, failing that, will refund you.



We’re prepared to go the extra mile to make sure you will be delighted with our service so please feel free to contact us directly to discuss any specific requirements. We're here to help. You can either email us at support@lumejet.com or call during office hours, on +44 (0) 2476 992 649.